1 reviews | Active since Feb 2018
Non Existent Customer Service
The Vodacom booster which was installed by Vodacom because of poor signal in our Area Mbazwana broke down in November 2017. It was reported on the 28th of November 2017 and I received a refenrence number. Since then nobody called to come and repair the booster and every time I call to find out what is going on they send me from this to that without any results. We are living with Vodacom communication only and that is non existant. What can I do because I want to cancel my contracts as we receive no service and have to pay double every month because of the poor signal so it is taking up all our data. I am now fed-up with Vodacom up to my chest.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Elize Smith,
Please accept our sincere apology for the delay in this regard.
Your query is in hand with our Networks Division.
I’ve requested priority and for you to be contacted.
Regards,
UW
Dear Elize Smith,
Please accept our sincere apology for the delay in this regard.
Your query is in hand with our Networks Division.
I’ve requested priority and for you to be contacted.
Regards,
UW