AB
Andre B
1 reviews | Active since Feb 2018
24 Sept 2019, 20:21
Non Existent customer Service
Non extent customer service! Absolutely non existent. Previous review to Hello Peter still not resolved. Called closed out in Vodacom system and i am told that a new call needs to be opened with a new reference number. Problem not resolved! Still waiting for the telephone call as responded to by Vodacom to Hello Peter. How pathetic. Andre Bosman
VODACOM you have lost a customer and many will follow.
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Vodacom's replyOfficial
25 Sept 2019, 07:25Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Sept 2019, 07:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team