1 reviews | Active since Nov 2009
Non existent communication
<p>I'm using Hello Peter as all other methods of communicating with Vodacom are unavailable. I've always had mobile roaming enabled on my contract but I arrived in Sydney Australia and it's not on. I go onto the Vodacom website and app to try and email them and get redirected to the chat, which fails as soon as you start typing the details. I can't call them so what an I left to do?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Hi, that would be great. I haven't heard anything yet but please do contact me on whatsapp as I currently have no phone or sms connectivity, regards Rory
Hi, that would be great. I haven't heard anything yet but please do contact me on whatsapp as I currently have no phone or sms connectivity, regards Rory
Please can you confirm how you're going to contact me as my phone is not roaming.
Please can you confirm how you're going to contact me as my phone is not roaming.
Dear Client
We will contact you via email.
Kind regards
Vodacom Consumer Website Team
Best regards,
Dear Client
We will contact you via email.
Kind regards
Vodacom Consumer Website Team
Best regards,
