JH
Janine H
1 reviews | Active since Aug 2022
15 Aug 2022, 09:41
Non Existent after sales service - Vodacom
Vodacom Fibre after sales service is non existent. I have been without Fibre for 2 weeks and the only feedback you get from their call center is, "We await feedback from the technician" Gugu Margaret allocated to my service request does not even reply to any feedback request emails from the Call Centre. To prevent frustrations, do not use Vodacom Fibre...
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Replies (1)Vodacom's replyOfficial
15 Aug 2022, 10:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Aug 2022, 10:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
