1 reviews | Active since Jul 2013
Non-existant service from Vodacom - USELESS!
Vodacome Customer Care is absolutely USELESS!
I just want someone to SORT THIS OUT like since the end of May - but nothing!!! I have just been on the phone trying to sort it out for almost 20 minutes. Useless, useless service! No one can give me a straight answer and this issue has NOT BEEN RESOLVED. Regardless, I received an SMS from Vodacom saying that this issue / query has been closed. Why? Why?? Why????? This query has not been solved – so why did Vodacom close it? Vodacom is seriously testing my patience. I first logged this problem on the 30th May. But I was ignored, not helped – NOTHING! What is wrong with Vodacom? I bet if I didn’t pay my bill, Vodacom would contact me very quickly! But it seems that, when I have a problem, Vodacom could not care less. Vodacom's customer care leaves a whole lot to be desired!!! Terrible service …. no. Not terrible. NON-EXISTENT!!!
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)