Non existant Service Delivery

Here is my ***** for the day. Have been with Vodacom for years. In February '17 I cancel a Cell Number, pay the penalty and naively think that the Contract has been cancelled - yes I know I should have checked the monthly Invoice in greater detail, but who does! Anyway in November I pick up that the cancellation was not processed and Vodacom has continued to Invoice me R208.00 per month from February to date plus they unilaterally extend my Tablets Contract for another two years without contacting me or obtaining my authorisation - really professional service!!It is now almost a month and the incident has still not been resolved other than they apologies and the money will be transferred by such & such a date. After three of these promises, still no transfer. Heaven help you if you do not pay them on the due date - rude SMS's received and threats are made. ***** springs to mind! To add to this unprofessional saga, Vodacom are not even responding to my emails as I have now included how does Vodacom intend to refund me my "Premature Cancellation" of R2 686.48? This is so typical of how not to deal with your Customers - their arrogance is really frightening.