NON EXISTANT SERVICE

We upgraded and moved the contract from my fathers name to mine however I wasn't inform that the account reference number changed.<br> <br> I continued paying with the same reference number I was using previously. After my phones were disconnected and finally coming to the conclusion that the reference number has changed, I advised Vodacom and sent them the proof of payments. <br> <br> After 2 months of being transferred from pillar to post and struggling to get this sorted I am still getting calls to say my account is in arrears and my phones are still being disconnected.<br> <br> I have been more that patient and understanding, but this is now getting annoying and ridiculous.<br> <br> Please can someone assist me urgently to get this long outstanding query sorted please. It's a simple query people, it's not rocket science!!!!<br> <br>