CT
Craig T

1 reviews | Active since May 2016

18 Jan 2017, 20:35

Non-existant Service

<p>Terrible. Email over and over for help as cannot buy data on account. NO REPSONSE AT ALL!!!!!!</p> <p> </p> <p>What the hell!!</p>

0
Replies (3)
Vodacom
Vodacom's reply19 Jan 2017, 07:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

CT
Craig T's update23 Jan 2017, 09:00
Reviewer Update

STILL NO RESPONSE OR HELP OR SERVICE.... Been a loyal client since early 90's... not that I want special treatment, but SOME treatment would be great. In the mean time, we cannot top up etc. and using data etc. out of bundle!

CT
Craig T's update24 Jan 2017, 14:22
Reviewer Update

So you send me a copy/paste answer that does not tackle my issue. Then days and days later you do not reply when I ask for more help. You guys are purely operting as a monopoly and not as a service provider. You provide no service... I am so unimpressed!