NON EXISTANT CUSTOMER SERVICE

I had the displeasure of visiting the Blue Route Mall store today. I went to specifically see a consultant who was not in and due in store in 5 minutes. 35 minutes later and 3 more 5 minute excuses, no consultant. The lady next to me was so frustrated, she asked a staff member if it would be possible to phone and find out if she is really 5 or 25minutes away. He came back with an answer "She is no her way and will not be long". So I asked "How Long did she say". He says "She said she is on her way" So, I walked out of the store - number port please.