Non Existant customer service

Vodacom used to give me great service and good signal<br> When my Telkom lines where ****** I moved my whole business communication to Vodacom.<br> I HAVE 6 VODACOM CONTRACTS!<br> What I have a HUGE problem with is the fact that in the last 6 months my signal has been getting weaker and weaker until I can no longer use my Vodacom phones to call clients from my office. My 3G is non-existent when it used to be strong and Now u increase prices!<br> I complained, you rep**** with a corporate PR letter copied and pasted from somwhere that did not address my complaint<br> So if you had actually had the manners to READ my complaint you will note that it was not a complaint about the price increase rather it was a complaint about the service DECREASE.<br> If you give me a strong signal I will happily pay the price, I have been a Vodacom client for 18 years<br> Now here is the interesting part - when I complain about the signal - the idiot says it's the topography and u cant help me - Please explain to me how the topography in my area has changed over the last 6 months. It is impossible, so I can only assume that your tech staff are *********** and you dont care about clients