1 reviews | Active since May 2017

05 May 2017, 08:47

NON DELIVERY OF PARCEL

<p>I have been waiting since Tuesday for delivery of router as promised by Vodacom & have had to spend huge amounts of money on buying data which is a great inconvenience as I'm paying for the router since 1st May 2017. I request a full refund on my monthly bill for the router for your lack of delivery & for your CEO or a Manager to contact me & deliver this to my address at my time of choice.</p>

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Replies (1)
Vodacom
Vodacom's reply05 May 2017, 09:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team