1 reviews | Active since Nov 2016

01 Nov 2016, 08:55

NON CUSTOMER SERVICE

<p>Was on the phone for 2 hours yesterday, cut of 17 times!! Still no service, this since Saturday when I asked for something to be changed on a totally different number, now when I phone, and eventually somebody answers the phone I'm told that my number doesn't exist!! A number that I have had for the best part of 10 years. Pushed from pillar to post because nobody knows what they are doing there at the NON! Customer Service!!</p>

0
Replies (1)
Vodacom
Vodacom's reply01 Nov 2016, 09:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team