Non CPA Compliant

Good Day.<br> I would like a reference for the issues addressed with your company today as i will be taking legal action.<br> Your consultant did not help any of the issues addressed.<br> My requirements are;<br> Under warranty:<br> I require a display glass for my s5. I was informed that you replace the lcd and glass.<br> That is fine as long as you return the undamaged lcd to me in case i need to replace in the future.<br> Out of Warranty;<br> A display glass for my gts7710 as well a 2 x charger port covers for the 7710's, common fault addressed with the smart care center 2 years ago, they replaced both phones as per rugged policy. However you do not have to open the phone to replace them!<br> I discussed all of the above with your consultant today and i was informed you have no spares for any of the above!!!!!<br> I use these phones for business.<br> This is unacceptable.<br> Your response of \no spares\" is non cpa compliant.<br> You have to support your products as per cpa.<br> I will return all of my phones and cancel my contracts with vodacom, sue for loss of income with costs unless the S5 issue is dealt with immediately. <br> I give you 1 week to secure the spare glass for my S5 and 2 weeks or the GTS7710's.<br> Regards<br> Colin Williams"