1 reviews | Active since May 2017

13 Jun 2017, 11:14

NON CONTACT FOR FIBRE MODEM

<p>On 17th May 2017 I app**** for a Vodacom Fibre installation. On Saturday 10th June Telkom (Openserve) installed the fibre line & asked me to call Vodacom Fibre to bring the modem & activate the service. I've been calling them since Saturday & left my details to be contacted. I called yesterday & today. Still no feedback or able to speak to a technician. PLEASE CALL ME on ********** to set up an appointment to do so.</p>

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Replies (1)
Vodacom
Vodacom's reply13 Jun 2017, 11:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team