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1 reviews | Active since Jul 2017

17 Jul 2017, 13:18

Non Commitment

<p>Paid via EFT, R 300.00 for Vodacom No ********** and did not receive credit to cell phone.</p> <p>Did contact them without any response.</p> <p>Not even their Vodacom log-in site works properly as always receive an 'error' message.</p>

0
Replies (4)
Vodacom
Vodacom's reply17 Jul 2017, 14:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update21 Jul 2017, 13:39
Reviewer Update

Hi,

Still have not received any response.

Please send credit to Vodacom cell no.

Vodacom
Vodacom's reply21 Jul 2017, 13:53
Official

Good day,

As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,
R. Maart

's update21 Jul 2017, 14:24
Reviewer Update

Hi,

Thanks per phoning and shedding light on this matter.

Much appreciated.

Kind Regards,

GALE WILLIAMS