Nomfulo at collections customer care! Unprofessional

I called collections customer care on the 23 march 2024 and spoke to Nomfulo, at 8am who was extremely ******** to my query and rude, she kept speaking over me and didn't even listen to my complaint, she ignored all my request that I asked her and dropped the call in my ear, since I had this contract I had never met a consultant at Vodacom who had customer service ethic and empathy and Nomfulo was by far the worse to even go as far as dropping the call while I was speaking to her, i am a previous employee of Vodacom and never was I trained to treat customers with utmost disrespect, so I know that the service u got today is not acceptable!