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Poello M

1 reviews | Active since Oct 2018

24 Jun 2025, 11:32

Nokia Wifi router replaced with a small Vodacom router..

Vodacom fibre is failing dismally,to resolve a small conectivity problem at my house from April.They decided to replace my powerful Nokia Router because they fought with Nokia and gave me something very small which cannot even cover my whole small house.and I am told by such a big company to say If I want the same signal strength then I should be the one buying an extender🤔🤔🤔.They brought their useless technicians 4 times already at my house..

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Vodacom
Vodacom's reply24 Jun 2025, 12:10
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team