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christiaan W

1 reviews | Active since Jan 2013

17 Aug 2021, 16:22

NOKIA ROUTER AND VODACOM SERVICE

the router has been replaced twice and still issues with the Router 1st router 2 months after the newly installed line 2nd November 2020 and the router is starting to give issues after lots of technicians, Vodacom could not find fault with LIne and told me the router is again faulty and need replacement VODACOM blame Nokia and Nokia Blames Vodacom and now Vodacom will charge me for replacing the 2nd hand faulty router as they said router out of warranty and cant even proof it , the router is not even 11 months old and no one has even proof on how old the router is (HIDING THE FACT THAT IS WAS AN OLD ROUTER ) be aware

0
Replies (1)
Vodacom
Vodacom's reply18 Aug 2021, 06:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team