MH
Markus H

1 reviews | Active since Aug 2017

08 Jan 2019, 13:36

NoGo For VodaGo

Writing about Vodacom yet again.. Trying to cancel my contract and apparently the only way to do this is to phone the callcentre. Doesn't even help going to the store. I was on hold for about 10min before they dropped. Trying again now, I'm on 8min now. If you are considering Vodacom, take my word for it, nothing but hassle, mistakes and long waiting times listening to the ridiculously bad music they insist on playing while you wait. Thanks for nothing. Can't wait to cancel. I'm almost free

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Replies (1)
Vodacom
Vodacom's reply08 Jan 2019, 14:06
Official
Dear Customer, 

Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. 

***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details

Regards, Vodacom Consumer Website Team