MC
Morne C

1 reviews | Active since Dec 2017

27 Dec 2017, 17:00

Nobody wants to help

I found out who changed my account from a Top Up contract to an open line. I am taking that person to court. However, I need proof and nobody at Vodacom wants to give me any. I am being reffered from one department to another and everybody tells me they can't do it.

0
Replies (1)
Vodacom
Vodacom's reply28 Dec 2017, 06:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team