LD
Linda D

1 reviews | Active since Aug 2016

14 Jul 2018, 06:43

NOBODY SEEMS TO KNOW THEIR JOBS AT VODACOM

Totally shocking! I have been trying to port from Vodacom to MTN for tow months! I have dealt with so many people who don't actually know their jobs. I have put a rewiew of the service on this site and was told the RIght way - twice - from two different experts who responded to that review... AND I STILL CANNOT BE HELPED! No-one apparently knows how to do a port correctly and even though I took it out of MTN's hands. and the spent A WHOLE MORNING on the phone SORTING IT MYSELF - it still HAS NOT BEEN DONE! - even though I was assured that it went through yesterday at around 11 am. Well congratulations - even tho I asked the original helper for assistance - THIS COMPANY GIVES YOU NO ASSISTANCE AT ALL.

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Replies (1)
Vodacom
Vodacom's reply14 Jul 2018, 11:37
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards

Vodacom Consumer Website Team