RZ
Raymond Z

1 reviews | Active since Mar 2009

07 Aug 2020, 10:29

NOBODY PICKING UP CALLS

I've been trying to get hold of Vodacom for the past 3 days to change my debit order bank account, I have been unsuccessful, You were able to do this online at one point but for some or other stupid reason you can't.. If Discovery or insurance companies can do it surely you can as well ???????? I'm starting to regret doing my upgrade.

0
Replies (2)
Vodacom
Vodacom's reply07 Aug 2020, 11:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
RZ
Raymond Z's update07 Aug 2020, 11:36
Reviewer Update
Thank you for coming back to me quickly ! Faith restored.