Nobody knows what they are doing at Vodacom!!!!!!!

Like how can you call everyday for a same problem but none of the employees can help, they ask you the same stupid questions over and over again but do not provide a solution, every body sucks the solution of their thumb, they keep saying they will call you, when they call you and you miss a call they send a message saying call them back you call them back no one knows what you are talking about, like can you treat people with a little bit of respect and have a sense of urgency, I've been your customer for more than 10 years and each and every year your service is becoming poor or it's because now you are rich from our money, poor poor poor service and I'm gonna scream that every where every chance