Nobody Knows What Is Going On

<p>I have been struggling with the upgrades department, the social media guys and a couple other departments since the 22nd of April (a month ago!) and everytime I get told that they will call me back I never get a call so I have to call every 3 days to follow up. Only to be told today that there is no record of an upgrade on the system at all, only a cancellation on the 28th of April??</p> <p>If somebody could please contact me as I would like to cancel my account completely as soon as my contract expires.</p> <p>At the rate it takes to receive some service from Vodacom I may as well go through the shlep of getting a contract through a different service provider.</p>