Nobody Knows Anything - Idiots
Wanting to settle the contract we requested a settlement amount from Vodacom and paid it end Jan. Our following statement from Vodacom shows we have a credit balance of R684 and since 11 Feb I have been trying to get my money from Vodacom.<br> <br> Every person that I have spoken to says they cannot help me and the simple reason is becasue Vodacom has no intention of refunding me - simple as that, i.e they are *****ing from me.<br> <br> I have been on the phone this morning and have spoken to 4 idiots who each cannot help me and only transfers me to another person.<br> <br> Soddy service form a company that has no cooking clue of customer service.<br>
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Replies (1)Vodacom's replyOfficial
26 Feb 2016, 10:23Hello Grumpysa,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply26 Feb 2016, 10:23
Official
Hello Grumpysa,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
