1 reviews | Active since Jun 2017

20 Jul 2017, 12:38

Nobody home at Vodacom

<p>The reference number for my complaint with Vodacom is EC-0CRN-21OLXR</p> <p>They have been giving me the runaround for two months now</p> <p>The fact that they are classified on this site as a 'Business that responds' is also grossly misleading</p> <p>After my previous complaint a month ago, all I got from them was a computer generated autoresponse followed by an equally underwhelming 'This query is still at hand with our technical division' from the original cold blooded warmbody tied to the reference number</p>

0
Replies (2)
Vodacom
Vodacom's reply20 Jul 2017, 13:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply21 Jul 2017, 08:05
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team