Nobody gives a damn at Vodacom!!!

The world would be a better place if the minions are financially impacted when they give **** service....<br> So here we go: On the 19th of May 2015 I took my Wife's phone into Vodacom to have it repaired. They said it would be ready for collection on the 25th but it was only ready on the 27th. On the 27th I went to fetch it and lo-and-behold it still had the same problem. Back at Vodacom on the 28th and Vodacom made me wait 1 hour and 45 minutes! At which point I walked to the lady giving out the tickets and asked to be helped... So it was my turn and the consultant didn't help at all, so I insisted to speak with the manager. I explained my problem to him and he did great under pressure. He booked in the phone again and said 2 things: 1: It is on a 48 hour emergency repair booking, 2: he will give me feedback. A person phone on the 29th and he could not understand what my problem is. I had to dumb it down so much my 2 year old would have understood. It is the 3rd of June, I still don't have the phone. I have to call to find out what is going on. The manager is only passing the buck to the repair side! So Vodacom