Nobody contacted me about my \query\""

Vodacom is really becoming useless. They only respond on Hello Peter with the story that somebody will contact you \in due course\", so that it seems as if they will help you, but then nobody actually call you. They \"responded\" with this story on 27 January, it is now 03 February and still not a peep from them and in the meantime we are still without emails on our pc's most of the time, the one route works every now and then, more then than now and the other route doesn't get resolved. Still their customer services personnel can't help me and always come back with \"It's your computer\" until after about the 5th or 6th person actually try to log in the way that sometimes do work and find out it is yet again on Vodacom's side. Also, when I call and they try to put me through to somebody who should be able to help me, I end up waiting for a few minutes and then when somebody do eventually answer, I just get in Hallo and then my call goes over to where I must rate Vodacom, so even that system of theirs isn't working properly. They want more customers but they can't even handle the load of the customers they have now and keep their email system running smoothly for more than 2 days"