PS
Paul S
1 reviews | Active since Oct 2014
05 Feb 2015, 12:09
Nobody can find my EFT Payment
I made a EFT payment and now nobody can allocate that payment to my account.<br> My services has been suspended due to the pathetic service of Vodacom personel<br> I have mailed my proof of payment 4x to Vodacom and faxed it 3 x .Do you have a shortage of staff or<br> are you making too much money to give proper customer service.<br> Please Help
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Replies (1)Vodacom's replyOfficial
05 Feb 2015, 14:58Hello Paul.smit,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply05 Feb 2015, 14:58
Official
Hello Paul.smit,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
