PS
Paul S

1 reviews | Active since Oct 2014

05 Feb 2015, 12:09

Nobody can find my EFT Payment

I made a EFT payment and now nobody can allocate that payment to my account.<br> My services has been suspended due to the pathetic service of Vodacom personel<br> I have mailed my proof of payment 4x to Vodacom and faxed it 3 x .Do you have a shortage of staff or<br> are you making too much money to give proper customer service.<br> Please Help

0
Replies (1)
Vodacom
Vodacom's reply05 Feb 2015, 14:58
Official
Hello Paul.smit,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team