Nobody answers at call centre; useless upgrading system

<p>I recently upgraded to a uChoose Flexi 200 option, yet now i received a mail stating i am on Smart S package. I saw the asistant choosing uChoose and signed for it yet vodacom seemed to get this simple detail wrong. So i tried calling the call centre and after 25 mins and no answer, i put down to call again. Another 20 mins later and nobody answers. is everyone just on leave at vodacom and useless at their jobs? such poor service!</p>