NO YOU NOT FAIR AT ALL

On or before the 6th of March I made a complaint again Mobi Whatsapp Application is not assisting me through Hello Peter, on the 6th of March the Hello Peter Desk Customer Care official called me and I explained to him my situation, he immediate acknowledge and confirm he will inform accounts accordingly and he is closing the ticket. Suddenly on 10 March 2026 I was SMS by Vodacom Accounts to make immediate payment of the arrears, my question is why? I made an arragment on the 6th of March with Hello Peter Desk Customer Care official. Now my Fibre is very poor, my data has been depleted and I am getting funny Smss' from Vodacom about data, my whole platform of line I do have enough data which can be directed to my dedicated line ***, why must I be a begger, I am a loyal client for many years and paying thousands to VODACOM. You are not fair and your assistance is not worth trusting. Why? For such a big Entity, where is the data on roll over???