NO XMAS GIFT FOR MY SON AS THE CONFIRMATION DEPT IS NOT CONFIRMING MY ON-LINE ORDER AFTER SEVERAL ATTEMPTS

<p>i have placed an order for a new contract on Tueday(20 Dec) which was succesfull and thereafter you need to wait for call centre agent to confirm the order telephonically. On Wednesday I did not get a call and then decided to call them. i was informed that you cannot call "Confirmation" directlty and the will send them an e-mail to contact me to confirm my order (Referral number ********** 3). Did not receive any phone call, so i called again 3 times on Wednesday. This is a gift for my son for xmas and I need delivery by Friday. So now it is Thurday and i phone again. Once again I have to listed to the e-mail story and that i cannot call the confirmation divison directly. I then use the chat-line on the Vodacom site, and the on-line agent said she will let them know to call me.. Still no call and time is running out. Please I need assistance to get the phone delivered by tomorrow as i am also going on leave and it is XMAS this weekend. PLEASE</p>