1 reviews | Active since Feb 2012
NO XMAS GIFT FOR MY SON AS THE CONFIRMATION DEPT IS NOT CONFIRMING MY ON-LINE ORDER AFTER SEVERAL ATTEMPTS
<p>It is now day 4 and still waiting for the confirmation department to confirm the order. After several calls from Vodacom to assist me, still no confirmed order.</p> <p> </p> <p>I just phoned to check the status of my order and guess what the consultant said " The order needs to be confirmed" When i requested the deal to be cancelled, I was told that confirmation department can only do that WHAT A JOKE !!!</p> <p> </p> <p>Please cancel the order !! TOO LATE....</p> <p> </p> <p>What is Soooo difficult confirm an order?? Unbelievable??</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
