CK
Christa K

1 reviews | Active since Feb 2012

23 Dec 2016, 08:57

NO XMAS GIFT FOR MY SON AS THE CONFIRMATION DEPT IS NOT CONFIRMING MY ON-LINE ORDER AFTER SEVERAL ATTEMPTS

<p>Well another day went pass, still no confirmation on my order.....Had 2 calls from Vodacom, but still no proper feedback, meaning date and time of delivery today.</p> <p> </p> <p>Wil you delivery my order today Vodacom ?</p>

0
Replies (2)
Vodacom
Vodacom's reply23 Dec 2016, 09:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply24 Dec 2016, 13:12
Official

Good Day Mrs Christa Kruger

Thank you making us aware of your complaint.

We are sorry to hear of the circumstances under which your posting has reached us.

We have been in contact with you and provided feedback on your query.

I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.

Kind Regards
Kulsoem
Vodacom Escalations Support