FR
Frans R
1 reviews | Active since Jul 2011
07 Dec 2020, 17:47
No working device and i must keep on paying even though my upgrade is due next month What is another month then Vodacom will have me wait
Currently i'm stuck without a working phone but despite this Vodacom informed me i can't upgrade my upgrade is due next month i suppose in the mean time i must still pay even though i haven't got a working phone what is another month then ? Just keep paying
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Replies (2)
Vodacom's replyOfficial
08 Dec 2020, 07:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Dec 2020, 07:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
FR
Frans R's updateReviewer Update
08 Dec 2020, 14:11Please note i'm not reachable via cellphone no working phone email please, SO IN THE MEAN TIME I'M NOT ABLE TO RECEIVE OR MAKE CALLS
FR
Frans R's update08 Dec 2020, 14:11
Reviewer Update
Please note i'm not reachable via cellphone no working phone email please, SO IN THE MEAN TIME I'M NOT ABLE TO RECEIVE OR MAKE CALLS