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frank F
1 reviews | Active since Jan 2017
24 May 2019, 09:30
No Work, No pay, but No Service and still take your money
Companies follow a no-work, no-pay rule but yet they provide no or **** service and still take your money.
It's now weeks that the Vodacom signal is as **** as hell and their CEO's Customer Care division don't do much better as I still wait for them to look into the issue.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
24 May 2019, 11:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 May 2019, 11:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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frank F's updateReviewer Update
24 May 2019, 11:11Copy and paste means nothing and it's by the way a complaint not query (and perhaps 999999 others here are also complaints and not queries)
fF
frank F's update24 May 2019, 11:11
Reviewer Update
Copy and paste means nothing and it's by the way a complaint not query (and perhaps 999999 others here are also complaints and not queries)
Vodacom's replyOfficial
24 May 2019, 11:59Dear Frank,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly be advised that we have received your email and forwarded your query to our radio planners to investigate. Please be advised that the investigation can take 5-14 working days to be completed.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly be advised that we have received your email and forwarded your query to our radio planners to investigate. Please be advised that the investigation can take 5-14 working days to be completed.
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 May 2019, 11:59
Official
Dear Frank,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly be advised that we have received your email and forwarded your query to our radio planners to investigate. Please be advised that the investigation can take 5-14 working days to be completed.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly be advised that we have received your email and forwarded your query to our radio planners to investigate. Please be advised that the investigation can take 5-14 working days to be completed.
Regards,
Vodacom Consumer Website Team