No Words!! Unprofessional Service

<p>I have a work phone as i joined a new company and put my alternative contact number on the new application form. The alternate number 082****940 is on my sisters name and she pays for this contract & this goes of her bank account. For the last few months this has not been going off her account & after going to the vodacom store in northgate & calling vodacom we where told that this account is being paid & my sisters account is being paid. We told them this once again was not the case. They then insisted it was my account being debited. This was not the case. After much investigation on my part I found out that they where debiting my company for the personal phone account. No one at vodacom can explain how this happened or why this was being done. This is now how many months later after querying it with them for so long. I now get a bill for R1400 for Vodacoms incompetence which i refuse to pay. How can Vodacom start debiting a company for a cell phone contract that is not even on my name and change the banking details as well without any authorization from my sister. Is that not ******* to do so?</p> <p>This is so unprofessional when all along this account was being paid and the correct account debited and Vodacom made the error and now I am liable for the bill and my account in arrears. Unfair and Unacceptable.</p> <p>So best Vodacom explain what needs to be done here and what happened.</p>