No words for Vodacom

Yet another issue with vodacom ive had nothing but problems with this network this is honeslty by far the worst network ever honeslty!!.

-First i had issue with my billing that took almost 6 months to sort out. -Called the contact cente multiple times and was overcharged that was then credited to my account almost 8 months later. -Then i had an issue with itemsed called almost 5 times for an itemsed bill which till this day i did not recieve yet they add the charges to my account even after i called them to tell them i did not recieve it. -i called the Upgrades department on saterday spoke to Lebo at around 15:30pm who i asked if i can do a premuture upgrade she told me i need to spend R1200 i did not understand what she ment and asked if she can give me a break down she sounded irritated and annoyed at me she then sighed and while i was speaking to her she dropped the call on me this was utter rude and disrespectful and wanted this call listened to please this kind of service is unwanted and poeple like that should not work for customer service .

Now i check my bill to make sure that my bill is R190 as it should be as im not using it at this moment in time till i can replace my phone my bill is R218.67 this is unacceptable as im not using my phone or sim so there should be no added charges my account gets debited everymonth but yet i have on going issues with them. NO COMPANSATION FOR THE Inconvenience nothing just a sorry thats it nothing no gesture of goodwill for the endless problems honesly i cannot wait for this contract to end to leave this pethatic network.

Please sort my bill out my debit will go off tomorrow and i only want the R190 to leave my account or I WILL TAKE THIS STEP FURTHER AND ESCALATE THIS TO ICASA