JP
John P

1 reviews | Active since May 2014

10 Jan 2017, 13:55

NO WORDS DESCRIBE MY FRUSTRATION!!!

<p>NOBODY gets back to you, incorrect depleted data warnings SMSs at all hours of the day! Have spoken to 10 different people, exchanged 38 e mails, have been on 25 telephonic conversations, CEO office number diverts to "customer care",.....what "care", who "cares"??????? Pathetic, disgusting, unacceptable.....there is not a dictionary that has enough adjectives to describe their attitude. Their problem,........55 million subscribers, who cares!</p>

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Replies (1)
Vodacom
Vodacom's reply10 Jan 2017, 14:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team