mM
minivreugdenburg M

1 reviews | Active since Feb 2017

14 Dec 2022, 14:38

No words can describe the incompetence of Vodacom....

Hello Vodaless.....me again, counting the months of your incompetence which Have I unfortunately subscribed to and then on to top it off, I have to pay a fine for stopping payment due to your incompetence!!! Half an hour on the phone and she is going to assist me by transferring me to the fourth person. WOW!!!!! Stick your contract in one of your *********** holes....I am sick of fighting for month 7..... DV2E30CAJA Hisense E60 Black DS + Try and Buy 3GB - 3 Months @ R249 PM (R4 Finance + R245 Sub on Red Flexi 245 24 Months R258.98 Monthly Charges VAS - Caller Identity Subscription R9.99 Airtime Subs - RED Flexi 245 Line Rental R245.00 Handset Installment R3.99 T&B Bonus Data 3GB 25% Disc R171.74 Discount 100% R-171.74 Total Monthly Charges R258.98 Upgrade Charges Upgrades Admin Fee R0.00 Total Upgrade Charges R0.00 Total R258.98

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Replies (1)
Vodacom
Vodacom's reply14 Dec 2022, 14:41
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team