HJ
Howard J

1 reviews | Active since Apr 2022

28 May 2024, 10:36

No words anymore for this company really

I really dont understand why is vodacom is failing us in all departments. I forsee this company going down. KATHU VODACOM. They doing stock taking for almost 2 hours. When i ask when is it going to open they telling me cant you read the sign, yeah right i can predict the future. Very dissapointed i wanted to do a contract sim swap all other cpmputers is working and people are being helped. I was told to go. But no problem is this how you treating your customers Good luck in the future.

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Replies (1)
Vodacom
Vodacom's reply28 May 2024, 12:13
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team