CS
Chantell S

1 reviews | Active since Jun 2017

11 Jul 2017, 10:36

NO WORDS...

<p>HOPEFULLY THIS WILL BE THE LAST COMPLAINT I WRITE BUT I DOUBT IT. </p> <p>I JUST WANT MY ACCOUNT SORTED OUT.</p> <p>I PAID WHAT I OWEND ACCORDING TO THE LADY FROM ACCOUNTS.</p> <p>WHEN I PAID AT A VODACOM SHOP THEY INFORMED ME I OWED MORE MONEY SO IN A WEEKS TIME RHE AMOUNT DOUBLED.</p> <p>I WONT PAY IT, I PAID WHAT WAS DISCUSSED.</p> <p>PLEASE CALL I WILL PUT THE BAD SERVICEMON ALL SOCIAL MEDIA, AND GO AND TELL EVERYONE HOW BAD YOUR SERVICE IS AT YOUR HEAD OFFICE WERE I HAVE BEEN TWICE AND THIS STILL NOT SORTED.</p> <p>IN THINK YOU OWE ME PETROL MONEY FOR DRIVING AFTER YOUR *********** COMPANY.</p> <p>JUST GET SOMEONE TO PHONE ME!!!!!</p> <p>YOU DONT DESERVE A STAR, BUT I HAVE NO CHOICE...</p>

0
Replies (2)
Vodacom
Vodacom's reply11 Jul 2017, 10:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Jul 2017, 09:03
Official

Hi Chantell

As discussed, this matter is now resolved.

Have a pleasant day further!

Regards,

RJ