No word bad enough to describe the awful service

<p>In the beginning of November I was contacted by Vodacom to upgrade my data contract. I was offered a tablet and was promised it would be delivered that same week. After about two weeks and a lot of complaining I received the wrong tabled and sent it back. Again I phoned fought with them. New promises was made and again after much wait received the wrong tablet. I sent it back without accepting it and phoned to cancel my contract. Really hoped I was finished with Vodacom. The consultant promised me I was now finished with Vodacom only to receive an account on 09/01/2017 for R 178.99. Again I phoned, the first lady told me it was for the new contract and device. When I explained to her that the contract was cancelled and the device was sent back she put me on hold for a view minutes to speak to someone else. This very rude person took the phone and told me it was my account for December. When I told her she was lying since my account was only R 109/month she immediately cut the call. I will now reverse the payment until I get a manager to contact me to sort this out. I will continue to tell people how bad the service at Vodacom is.</p>