No wonder u all over the media

I called Saturday to do an upgrade, I chose the p20 lite for 195. The lady told me I'll get my device btwn monday and Thursday. I called today and another lady told me my order 1st needs to be confirmed before delivery can take place and that a consultant would call me today. I received no calls I keep calling and following up. So much for 24hr delivery when u upgrade. So I got wrong info about my upgrade and now I have to wait extra long because my order is not confirmed. Oh and another this I don't see why Vodacom needs to sms all the number I have with this information. The other contracts belong to my parents and daughter so now the world must know I ordered a new phone. Why can sms' s just go to the number I'm upgrading which is ********** and not all other number that really sucks. Because imagine a ********** account was opened and Vodacom just decides to send messages to all numbers under my name.