GJ
Graeme J

1 reviews | Active since Aug 2015

01 Sept 2020, 05:51

No wods of how bad service i get from vodacom.

Several attempts to cancel 2 contracts that have been paid up since the beginning of the year. Now it goes month to month and there are no activities on them. 4 august I canncelled the contract again. Several times phoning in spending endless hours on the phone going through security checks ext... And still they con not get my contracts canceled. Or maybe they dont want to. I now were i am consulting laywers as it seems vodacom takes money regardless. The contact person that said she would cancel Genevive. I now want to claim all the monies they still deducting from my bank account. Any person that have awnsers please let me know.

0
Replies (1)
Vodacom
Vodacom's reply01 Sept 2020, 07:25
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team