CB
Christo B
1 reviews | Active since Sept 2009
15 Oct 2021, 10:18
No winning with Vodacom
I have not been able to upgrade my Vodacom contract since May 2021. Everytime I tried to do so, there was always some sort of an issue. End of September, I got a call from Vodacom, who opted to reduce my subscription, UNTIL SUCH TIME WHEN I WANT TO UPGRADE. Now all of a sudden, I get an invoice from Vodacom for UPGRADES and the amount I have to pay is now even more than before. So, not only did I not upgrade, I must now also pay more. WHAT THE HELL IS GOING ON AT VODACOM???????????????????????
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Replies (3)
Vodacom's replyOfficial
15 Oct 2021, 11:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Oct 2021, 11:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CB
Christo B's updateReviewer Update
15 Oct 2021, 11:16Stop being compulsive *****. I am still waiting for a call since the very 1st complaint. I know you will not call me back
CB
Christo B's update15 Oct 2021, 11:16
Reviewer Update
Stop being compulsive *****. I am still waiting for a call since the very 1st complaint. I know you will not call me back
CB
Christo B's updateReviewer Update
15 Oct 2021, 15:34Like your HelloPeter team will sort ot out pppfff. I would have thought this was already escalated...but no one can expect Vodacom to address an issue. Its too much work
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Christo B's update15 Oct 2021, 15:34
Reviewer Update
Like your HelloPeter team will sort ot out pppfff. I would have thought this was already escalated...but no one can expect Vodacom to address an issue. Its too much work