No wifi since November 2023 and being billed by Vodacom.

My wifi has been off since 15 November 2023. Vodacom has been out to my property once and Vumatel twice. I have lost count how many times I have phoned Vodacom since November 2023. The latest was that I had to place a new order for a new installation. This despite the fact that Vodacom is still billing me on a monthly basis for the wifi line. They obviously do this to prevent you from cancelling the contract. As stated, I have called Vodacom on several occasions. I have lost count. Now I have approved a new "installation" but nothinv is happening. Also, when yoi speak to an operator, it is like they don't have a system that shows the status of your complaint etc. Every time I phone I have to re-explain everything.