ZT
Zelda T
1 reviews | Active since Oct 2021
03 Oct 2021, 10:47
No wifi for over a month
Such a bad experience. Never got the fiver speed I've paid for and after relocation installation my fiver has been of for over a month and I am not getting any assistance. Debit orders keep deducting but no wifi. This is so frustrating not getting any help and only losing money. Even changed my sim to Cell C because Vodacom is helpless.
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Vodacom's replyOfficial
03 Oct 2021, 16:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Oct 2021, 16:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team