BR
Bonolo R
1 reviews | Active since Feb 2021
20 Nov 2022, 13:19
No wifi connection
Vodacom has no interest what so ever with their customers. Our wifi has been down for a 11 days now and everyday I call to get feed back but nothing . Latest from today is that they cannot pick up my account but they sent me an email with the billl for November . Trying is cancell the contract is even more painful. Definitely reversing the debit order once it goes off maybe then they will take me serious
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Vodacom's replyOfficial
20 Nov 2022, 16:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Nov 2022, 16:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team