NO WIFI BUT I’M PAYING FOR IT!
For the past few months our “fibre” wifi connection is ****! And NO Vodacom, it wo t help trying to update something from your side..WHY DO YOU USE OPENSERVE??? I have been phoning, sending emails, NO ONE IS HELPING MEEEEE!!!! Why does everyone else in the complex have PERFECT wifi, except us???? FIX IT!! Freaking FIX IT!!!!!!!!!!!!! When I go onto the app, it doesn’t even pick up my account for wifi, it says my ID doesn’t have a wifi contract with Vodacom???!! FIX IT!!! I WANT TO CANCEL MY CONTRACT NOW!!! WHAT THE HELL AM I PAYING FOR???
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Vodacom's replyOfficial
22 Oct 2025, 08:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Oct 2025, 08:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team